SUMMER SHIPPING RATES: To keep our BROWNIES FRESH and DELICIOUS for you, we are only offering EXPEDITED and OVERNIGHT SHIPPING. Flat Shipping Rate is $12, per address. You are always welcome to PICK UP at our place (contactless pick up).
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    What is the shelf life of the brownies and how should I store them?

    Our artisan gourmet brownies are baked fresh with absolutely no preservatives and best enjoyed within a few days. For storage, store in an airtight container in the freezer for up to 5 months. They will thaw in about 30 minutes. You may re-heat them in the microwave. Use medium potency and start at 1-minute intervals. 

    Do you offer gluten-free options? What about dairy free or vegan?
     Yes, we do! We offer our Espresso brownie in both Torte and brownie sizes. We also have our new flavours: Chocolate Chip and Raspberry, both made with almond flour. All of our flavours contain butter (dairy) and are not vegan. Check often to see if we are offering any seasonal flavour that is dairy-free or vegan.

    Are your products Kosher?
    No.

    Why are your mini brownies are individually wrapped?
    Carolina’s Artisan Brownies are individually wrapped to keep them fresh longer.

    Where can I find the Nutritional Information for the Brownies?
    You can find the information here.

    What are the flavours and sizes offered?
    Carolina’s Artisan Brownies are offered in 3 signature flavours, Chocolate Fudge, Caramel Sea Salt and Dulce de Leche and 3 Gluten Free Verified flavours; Espresso, Chocolate Chip (made with almond flour) and Raspberry (made with almond flour). We also offer seasonal flavours, such as Walnut, Hazelnut Passion Fruit, Gingerbread, Honey Ginger, Coconut Lime and many other gourmet flavours. 
    Check our current flavours here 

    What are the discounts for Corporate Orders?

    $500 - $1,499.99 5% Discount
    $1,500 - $2,999.99 10% Discount
     $3,000+ 15% Discount

     

    Does Carolina’s Artisan Brownies cater?
    We create beautiful dessert tables and brownie platters for all types of celebrations including weddings, graduations, birthdays and corporate events. Catering orders can be dropped-off on site or picked up at our facility.

    Do you make Corporate Gifts?
    Yes, we do!  You can use your logo and design your own packaging. Our clients have given our gourmet Brownies as Holiday Gifts, to show client appreciation, as a Give Away at Tradeshows, to help them launch a New Brand, to Reward their Employees. They are also great for Real Estate Open Houses and Closings, too. Contact us for more information 

    When will you ship my order?
    To guarantee the freshness of your brownies, we process every order in 48 hours. Unfortunately, we are unable to specify an exact delivery time. Please, use your tracking number to track the status of your package. Deliveries typically occur during normal business hours and depend on the service selected. Your tracking number may not appear in the tracking system for 24 hours. 

    Can I pick up in Toronto?
    Yes, when placing your order, choose to pick up. During “Covid-19-Days” pick up is from my home. Our address is close to Lawrence ave and Leslie ave. Once you place your order, I will send you my address. 

    Do you ship internationally?

    Depends on the location. Contact us and we can discuss your case

    What happens if I am not 100% happy with my brownies?
    We're passionate about what we do and we want you to be completely satisfied with your brownies. If, for any reason at all, you aren’t 100% happy and want to return your purchase, please contact us within 48 hours of receiving your order. We’ll work with you to make it right. (Our guarantee doesn’t cover incorrect shipping addresses given by the customer.)            

    Oops…I gave you the wrong address. Now what?
    If you made an error on the address, please let us know as soon as possible, so we can reroute your package. There is a $15 for rerouting each package, charged by the shipping company.